dragon support

Dragon Naturally Speaking Dictating but nothing happens

Call For Support +1-888-685-1271

Dragon Naturally Speaking dictates but nothing happens, here is the solution  what you need to do..

  • First stop: the microphone. Is it connected to the computer in the right microphone jack? (The red one is usually the correct one.) Try using the microphone for something else, like the Windows Sound Recorder. If you can record a sound through the microphone, then it isn’t the cause.

  • Second stop: the sound card. A poor sound card makes for poor recognition, but even poor recognition is a far cry from nothing. The sound card would have to be broken rather than just be poor quality in order to cause Dragon Professional Individual to stop dead in its tracks. Seems unlikely.

  • Third stop: Windows. Double-click the speaker icon on the taskbar and look at the Microphone Balance. Is the Mute check box selected? Deselect it, if so.

    Another possibility is that Windows (for its own unfathomable reasons) has changed your device settings — redefined your microphone to be a printer or something equally helpful. Running a microphone check will either fix the problem or give you a more specific complaint to take to Dragon Technical Support.

  • Fourth stop: microphone icon. Is Dragon Professional Individual asleep? Check the microphone icon on the Windows taskbar or on the Dragon Professional Individual toolbar. If it’s blue, it’s asleep.

If you are dictating directly into the Dragon Professional Individual document window, the preceding are all the obvious sources to check. But if you’re dictating into a different application, there are other places to look for problems.

  • Fifth stop: the application. Maybe you don’t realize which window is active, and text is actually piling up somewhere that you aren’t looking. Click in the window you want to dictate into to make sure that it’s active. If you use the keyboard to type something, does it appear where you expect it? If not, the problem has nothing to do with Dragon Professional Individual.

  • Sixth stop: the DragonBar. Look at the DragonBar and see whether the circle indicator is green in color. If it isn’t green, that means you’ve lost support for the application you’re in or you never had it.

Also, if you’re using a nonstandard Microsoft application, it might be a good idea to use the Dictation Box. If this happens inside Microsoft Outlook or Microsoft Word, make sure you close them down along with Dragon Professional Individual and then restart them. This usually fixes it. Also, make sure that WinWord.exe or Outlook.exe is not running in the Processes tab of the Task Manager.

dragon naturally speaking customer service phone number
dragon naturally speaking contact number
nuance support login
dragon naturally speaking download
Dragon naturally speaking support

Leave a Reply

Your email address will not be published. Required fields are marked *